






| | Helping businesses increase their efficiency and productionLaw firms | Template automation — VBA macros, toolbars, styles, AutoText, fields Legal-specific software training — For attorneys, paralegals, legal secretaries, administrative staff Document conversions — WordPerfect, MS Works, reformatting with styles Document access — Hyperlinked forms, jury instructions and estate planning document assembly, Excel/Word transfers Database development — Expert witness tracking, litigation case management, client tracking, stock certificate issues, help desk HotDocs programming — Templates library for case management, estate planning, litigation Time Matters customization — Case management forms customized for practice areas and linked to HotDocs templates Crystal Reports design — Case management reports of experts, witnesses, courts, depositions
| Health services | Database development — Data for patient care profiles, grant expenditures, community services, disease research, restricted drugs, patient referrals, hospital donations Software training — For nurses, doctors, administrative staff, hospital researchers Function analysis — Analysis of I.T. staff functions and tasks, development of training modules Crystal Reports design — Home health care reports of physicians, patients, diagnoses, error codes, statements of care Access/Excel programming — Application interactions with Crystal Reports data, conversion of help desk database
| Manufacturers | Technical writing — Web-based training modules for global automaker's dirt-in-paint program Database programming — Automation for budget data exported from legacy system to Access; Conversion of old application for tracking springs/shocks inventory Linked spreadsheets — Quality control charting using linked files distributed to international plants Online tours — Web-based applications for nationwide auto dealerships Templates — Styles and text tools for remote authors to use in creating auto dealership training materials Help Desk support — User assistance with Microsoft Office applications
| Financial services | Crystal Reports design — Conversion of Paradox reports to Crystal Reports for use with SQL database Report printing automation — VBA programming to automate printing and coversheet distribution of Crystal Reports Crystal Reports training — For CPA, retirement planning, mortgage, law enforcement, and property management staffs Sarbanes-Oxley documentation — Technical writing describing I.T. procedures, systems, checklists, and change management policies for debt collection corporation
| Building contractors | Crystal Reports design — Construction reports of bid packages, contracts, field work, drawings, inspections, vendors, inventory, site conditions, change orders Documentation — Instructions for adding fields to .TTX data files for remote updating of Crystal Reports files
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